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PAYMENT POLICY

Medical services are provided and billed by our office. We participate in most all of the major health insurance plans in the region. Following are the health plans which we currently accept. If your plan is not listed, please contact us for additional information.

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

HEALTH PLANS
  • Aetna

  • Blue Cross/Blue Shield

  • CareOregon

  • Cigna

  • Columbia Pacific CCO

  • Coventry Health Care

  • First Choice Health

  • Health Net

  • LifeWise

  • Moda

  • Oregon Health Plan (OHP) Open Card

  • PacificSource

  • Providence Health Plan

  • Regence

  • Tricare

  • Trillium Community Health

  • UMR

  • UnitedHealthcare

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​You will receive a copy of your bill if there is an outstanding balance. After your insurance has paid, you should also receive an EOB (explanation of benefits) from your insurance provider.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

Why am I getting bills from other physicians?

​Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

  • Your own physician

  • Other physicians who conducted tests and procedures

  • Consulting physicians chosen by your primary physician to read and interpret test results

These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, or radiology. You will be responsible for paying these bills as well.

I received a notice that my insurance company has paid on my bill, but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company directly.

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